Shipping policy

Shipping Policy

Shipping destination

We currently ship to addresses within the United States.

Shipping cost

We offer free standard shipping on orders of $79.00 USD or more.

Processing and delivery time

Orders are processed and shipped through our fulfillment partners. Estimated delivery is 7–20business days from the date your order is placed.

Delivery times are estimates, not guarantees. They may vary depending on the fulfillment location, carrier route, customs processing, weather, holidays, and other circumstances outside our control.

Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout when available. Please allow a few business days for tracking updates to appear after shipment.

Multiple shipments

Some orders may be fulfilled from different warehouses or shipped in separate packages. If this happens, you may receive more than one tracking number and packages may arrive on different days.

Shipping address

Please make sure your shipping address is complete and accurate before placing your order. We are unable to guarantee changes once an order has entered processing.

Delays and delivery issues

If your order has not arrived within 30 business days, please contact us at hello@muraloom.com with your order number and the email address used at checkout. We will review the shipment and help resolve the issue.